Customer Service Application Officer – Oxford

IMH Recruitment are looking for a reliable Customer Services Application Officer to work for our client based in Oxford

Job Overview
To process applications accurately and efficiently for a range of Council services .

Responsibilities

• Inputting data to register applications for a range of services including: HMO Licensing, Planning, Building Control, Housing, Right to Buy, Taxi Licensing, Land Charges, Street Naming and Numbering, Any other services identified as suitable
• Working with the team to provide excellent customer service by ensuring phone and email
• Follow all Council procedures in respect of customer feedback, including complaints

Experience

• Previous experience working in Licencing
• working with official documentation and sensitive customer data
• Experience of processing applications using databases, document imaging and management, MS Office or other relevant business systems

Hours & Pay:

• 37 Hours per week
• Monday – Thursday 8:30am – 5pm
• Friday – 8:30am – 4:30pm
• £13.12 Per hour

Apply with your CV today!