Local Authority

Housing Options Advisor

IMH Recruitment are currently looking for an Housing Options Advisor to work on behalf of Wakefield Council.

The role:

To work as part of an office based service wide homeless duty team and carry out assessments for homeless, potentially homeless households or people in housing need identifying barriers and support needs gathering relevant information and obtaining permission to enable homeless decisions to be made.

The duties:

  • To undertake housing options assessments, Personal Housing Plans & deliver housing options advice and assistance to ensure the Council meets its statutory responsibilities to people who are homeless, at risk of homelessness or in housing needs.
  • To make relevant third party enquiries and obtain information to help establish details of the case. This could involve a variety of enquiries to private individuals, landlords, lenders and statutory and voluntary organisations.
  • To prevent or delay homelessness by negotiating with current and potential housing providers to allow the applicant to retain their existing accommodation or move to alternate accommodation.
  • To manage service users face to face and on the telephone who are in housing crisis and may exhibit challenging behaviour requiring use of de-escalation methods to resolve conflict wherever possible.

Hours and pay:

  • Monday to Friday
  • 08:30- 17:00
  • £15.43 P/Hour
  • Weekly pay

Job Type: Full-time

Pay: £15.43 per hour

Expected hours: 37 per week

Schedule:

  • Monday to Friday

 

Experience:

  • housing: 3 years (preferred)
  • dealing with service users: 2 years (preferred)
  • administration: 3 years (preferred)

 

Work Location: In person

  • Location: Wakefield
  • Salary: £15.43 per hour
  • Type: Full-time
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