Local Authority

Neighbourhood Officer

IMH Recruitment are currently recruiting for a Neighbourhood Officer to work on behalf of Barnsley Council.

Duties & Responsibilities:

  • To deliver a highly visible, effective & proactive tenancy & neighbourhood management service
  • To deal with or escalate all breaches of tenancy regulations in a timely manner and in line with thresholds and procedures, including Anti-Social Behaviour within relevant timescales.
  • Responsible for the day to day patch based void management of properties and work with partners and teams to ensure properties are let as soon as possible.
  • Provide a welcome visit to new tenants within agreed timescales to communicate the required obligations, offering practical support and advice and signpost where needed.
  • Identify customer vulnerability including safeguarding concerns by the completion of support checklists, risk assessments and appropriate interventions, at sign up or as soon as potential issues become apparent.
  • Work with the Lettings Service regarding the assessment of applications to the Housing Waiting List and effective operation of the Lettings Policy.
  • Work with community groups and representatives to agree local priorities in the area.
  • Provide low level support and make appropriate referrals to services within Berneslai Homes or to external support providers within agreed timescales.
  • Organise and assist the community with regard to minor environmental clean-up campaigns.
  • Participate in estate inspections including Berneslai Homes Independent Living Schemes and communal areas.
  • Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies.
  • Identify and signpost any repair/maintenance issues accordingly.

Job Type: Full Time

Salary: £14.17 Per Hour

Schedule: Monday to Friday

This Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates will be required to complete an enhanced Disclosure and Barred Service Check that IMH Recruitment will process prior to starting.


  • Experience of social housing, including estate management and tenancy management or community safety related work.
  • Experience of working with software applications including Microsoft office and bespoke IT Systems.

Job Type: Full-time

Pay: £14.17 per hour


  • Monday to Friday



  • NVQ Level 3 / BTEC National Certificate or equivalent (preferred)


Work Location: In person

Reference ID: NB Officer Barnsley

  • Location: Barnsley
  • Salary: £14.17 per hour
  • Type: Full-time
Apply for Job
Back to search

Apply for this job