Commercial

Service Coordinator

IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.

The Role:

  • Registration of all new patient referrals.
  • Be the first point of contact for queries external to the organisation.
  • Maintenance/management of service department email inboxes.
  • Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
  • Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
  • Monitor contractual SLAs and KPIs.
  • Work independently in the absence of the Service Manager
  • Monitor and Coordinate transport arrangements for each facility.
  • Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
  • Act as first point of contact for incoming telephone enquiries.
  • Complete ad-hoc administration projects.
  • Update the internal scan management system with case relevant information and updates.
  • Assist the Service Manager and General Manager in daily duties.

About You:

The Candidate:

  • A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
  • Excellent written and verbal communication skills.
  • High level of attention to detail.
  • Proficient user of Word and Excel.
  • Display high levels of professionalism.

Hours & Pay

This role is covering maternity, however there is a chance of a permanent contract for the right candidate

Monday – Friday 9am-5pm / 30 mins lunch

£25,000 annually

Please call 01709 541200 for more information or apply with your updated CV

  • Location: Rotherham
  • Salary: £25000 per year
  • Type: Full-time
  • Reference: OH/SC
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