Business Admin Assistant

IMH Recruitment are looking for a Business Admin Assistant to support the Financial Inclusion Team, specifically in the Energy Crisis Support Scheme for our client in Rotherham.

The initial contract is till the end of March 2025 however, their may be possible of an extension for the right candidate.

Pay Rate: £12.38 per hour
Working Hours: Monday to Friday

Key Responsibilities:

• Checking applications to ensure all required documents are received
• Supporting applicants with additional needs
• Utilizing IT systems, including case management software and spreadsheets
• Answering customer enquiries regarding eligibility criteria, the application process, and any other related questions
• Providing high-quality support to the Energy Crisis Support Scheme Team with a focus on delivering excellent customer service

Experience Required:

• Proven experience in delivering customer service directly to the public, either face-to-face or via telephone
• Experience in creating and maintaining spreadsheets and other data management systems
• Ability to work in an environment that requires strong organizational, literacy, and numeracy skills
• Strong attention to detail with the ability to analyse data efficiently and accurately
• Excellent interpersonal skills and ability to communicate clearly and work effectively as part of a team.

* This role could potentially become hybrid on completion of training.

If you are interested and require further information, please apply with an updated CV and contact the office on 01709 541200.

Qualifications:

• GCSE Grades 4-9, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2, or evidence of equivalent knowledge gained through work experience.