Customer Order Processor

Job Overview:
IMH Recruitment is seeking a motivated and customer-focused Sales and Customer Service Advisor for our client in Sheffield. The successful candidate will play a key role in building and maintaining relationships with existing clients while ensuring high levels of customer satisfaction. This is a permanent, full-time position offering a fantastic opportunity to grow within a supportive team.

Key Responsibilities:

• Build and maintain strong relationships with current clients
• Handle both inbound and outbound calls in a professional and friendly manner
• Process orders efficiently and accurately using our CRM system
• Maintain accurate client records and follow up on enquiries
• Provide excellent customer service and respond to client queries in a timely manner

Requirements:

• Excellent communication and relationship-building skills
• Experience in customer service and sales (preferred but not essential)
• Computer literate with experience using CRM systems
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team

Benefits:

• £25,000 annually
• Pension scheme
• 23 days holiday plus stats
• Permanent position
• Supportive work environment within a well-established company

Working Hours:

• Monday to Thursday: 9:00 AM – 5:00 PM
• Friday: 9:00 AM – 4:00 PM.

If you are a proactive, customer-oriented individual with a passion for building relationships and delivering results, we’d love to hear from you!

How to Apply:
To apply for this role, please apply with your updated CV