Estates & Facilities Management Support Officer

IMH Recruitment are currently seeking an experienced Estates & Facilities Management Support Officer to join our client in Preston, PR4.

This is an excellent opportunity for an experienced Estates and Facilities professional to provide administrative and operational support within a busy Estates and Facilities Management department working 22.5 hours per week.

Key Responsibilities:

• Provide administrative and operational support to the Estates and Facilities Management team.
• Monitor and manage reactive maintenance requests through the CAFM system.
• Interpret maintenance requests and allocate appropriate contractors in line with agreed technical and financial parameters.
• Maintain accurate records on the CAFM system and follow maintenance requests through to completion.
• Monitor reactive maintenance volumes, trends and contractor performance.
• Collate and review engineers’ reports and ensure appropriate remedial actions are followed.
• Coordinate statutory and non-statutory testing programmes, including maintenance schedules, appointments and progress monitoring.
• Input, update and interrogate technical information within CAFM systems.
• Support the monitoring and control of estate-related utilities and services.
• Assist with site audits where required.
• Review contractors’ risk assessments and method statements.
• Provide support with service contracts, quotations, tenders and procurement processes.
• Deal professionally with telephone, electronic and face-to-face enquiries.
• Process and administer purchase orders, requisitions, delivery notes and invoices.
• Maintain accurate computerised filing and record systems.
• Provide general administrative support to ensure the smooth running of the Estates department.
• Liaise effectively with colleagues, contractors and other stakeholders, maintaining a customer-focused approach.
• Support the Estates helpdesk function as required.
• Ensure statutory, regulatory, health and safety and data protection requirements are followed.

Essential Experience & Skills:

• Experience working within a busy Estates or Facilities Management environment.
• Knowledge and experience of planned and reactive maintenance processes.
• Experience using CAFM systems or similar facilities management software.
• Experience of inputting, updating and maintaining computerised filing and record systems.
• Knowledge of property-related issues and the ability to appropriately redirect enquiries.
• Experience producing and analysing management information, including graphs, tables and statistics.
• Experience administering and approving orders, delivery notes, requisitions and invoices.
• Strong Microsoft Office skills, particularly Word, Excel, Access and PowerPoint.
• Excellent communication skills, both written and verbal.
• The ability to work effectively both independently and as part of a team.
• Strong organisational skills and attention to detail.
• A self-motivated approach with a willingness to develop within the role.

Qualifications:

• A qualification in Facilities Management or a relevant estates/technical discipline equivalent to NVQ Level 4 is desirable/required.

Hours & Pay:

• Part time: 22.5 hours per week.
• Hours and working days to be discussed at interview stage with the hiring manager.
• £13.84 per hour.
• Weekly pay via agency!

Sounds like you? Please apply with an up to date CV. For more information, please call the office on 01709 541 200!