Insurance & Claims Officer

This is an excellent opportunity for someone with insurance claims experience to join a busy local authority team, investigating insurance claims, assessing liability, and helping to protect the council against fraudulent or unjustified claims.

Key Responsibilities:

• Investigate insurance claims made against the council.
• Assess liability and review evidence to determine claim outcomes.
• Identify and investigate suspected fraudulent claims.
• Liaise with claimants, solicitors, insurers and council departments.
• Conduct interviews and site visits where required.
• Prepare cases for court where necessary.
• Maintain accurate claims records and produce reports.
• Recommend improvements to reduce future claims and risks.

Requirements:

• Experience handling insurance claims within an insurance company or large organisation is essential.
• Good understanding of negligence and liability claims.
• Strong investigation, communication and negotiation skills.
• Confident using Microsoft Office and database systems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage a varied caseload.
• A willingness to travel across Leicester and occasionally work outside normal office hours when required
• Driving Licence is strongly preferred

Hours & Pay:

• Monday to Friday (hours confirmed at interview)
• £15.08 – £16.36 per hour
• Weekly pay via agency!

Sounds like you? Please apply with an updated CV. For more information, please call the office on 01709 541 200!