Local Authority

Specialist Help Line Intake Practitioner

Job Overview
The purpose of the post is to work as part of Wakefield District Domestic Abuse Service (WDDAS) to deliver a help line and intake service, to provide initial contact, support and a consistent referral intake pathway for those wishing to access WDDAS.

Responsibilities:

  • Fully Office based to must be local willing to travel in full time.
  • This post will be responsible for triaging referrals, assessing risk and needs of individuals.
  • This post will work with partners to establish the immediate safety of individuals contacting or being referred to the service.
  • The post holder will work as part of a multi-agency team to provide a high-quality frontline and first point of contact service to victims of domestic abuse, delivering an immediate co-ordinated response to those at high, medium and standard risk, prioritising those at highest risk of serious harm.
  • Must have substantial experience working in the field of domestic abuse, Experience of providing crisis intervention in relation to domestic abuse.

Hours & Pay:

  • Monday to Friday
  • 08:30am- 5pm
  • £17.12 P/Hour
  • Weekly Pay

Job Type: Full-time

Pay: From £17.12 per hour

Expected hours: 37 per week

Schedule:

  • Monday to Friday

 

Experience:

  • Domestic Abuse help line: 3 years (preferred)
  • dealing with sensitive data: 5 years (preferred)

 

Licence/Certification:

  • Driving Licence (preferred)

 

Work Location: In person

  • Location: Wakefield
  • Salary: £17.12 - £17.12 per hour
  • Type: Full-time
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