Local Authority
Specialist Help Line Intake Practitioner
Job Overview
The purpose of the post is to work as part of Wakefield District Domestic Abuse Service (WDDAS) to deliver a help line and intake service, to provide initial contact, support and a consistent referral intake pathway for those wishing to access WDDAS.
Responsibilities:
- Fully Office based to must be local willing to travel in full time.
- This post will be responsible for triaging referrals, assessing risk and needs of individuals.
- This post will work with partners to establish the immediate safety of individuals contacting or being referred to the service.
- The post holder will work as part of a multi-agency team to provide a high-quality frontline and first point of contact service to victims of domestic abuse, delivering an immediate co-ordinated response to those at high, medium and standard risk, prioritising those at highest risk of serious harm.
- Must have substantial experience working in the field of domestic abuse, Experience of providing crisis intervention in relation to domestic abuse.
Hours & Pay:
- Monday to Friday
- 08:30am- 5pm
- £17.12 P/Hour
- Weekly Pay
Job Type: Full-time
Pay: From £17.12 per hour
Expected hours: 37 per week
Schedule:
- Monday to Friday
Experience:
- Domestic Abuse help line: 3 years (preferred)
- dealing with sensitive data: 5 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person