Commercial
Tenancy Management Officer
IMH Recruitment is currently looking for a dedicated Tenancy Management Officer for our client based in Oxford
Overview:
In the role you will be responsible for tenancy and void management of a defined number of properties, carrying out your role in accordance with our Tenancy Agreement, policies and procedures.
Duties:
- Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington, and Abingdon.
- To act as a first point of contact for members, tenants and other Council services in respect of Council owned residential properties.
- To provide a high quality, customer focussed service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions.
- To liaise with external support providers as well as coordinate and influence the activities of other Council services including property and grounds maintenance, health and safety and customer involvement.
Experience:
- Experience of working for a local authority or registered provider in a housing management environment
- Experience of working in partnership with residents, tenants, and individuals, demonstrating the ability and skills to negotiate and influence in regard to their often-unpredictable needs.
- Experience of preparing complex tenancy enforcement cases and representing the council at the County Court, giving evidence as the Councils main witness.
- Ability to demonstrate an expert professional knowledge of current landlord and tenant legislation, guidance, best practice, and case law.
Hours and Pay:
- 37 Hours per week
- 21.67 – 24.91 Per hour
If you are a motivated individual with a passion for leadership and driving results, we invite you to apply with your CV for this exciting opportunity.