Service Coordinator
IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.The Role:Registration of all new patient referrals.
Be the first point of contact for queries external to the organisation.
Maintenance/management of service department email inboxes.
Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
Monitor contractual SLAs and KPIs.
Work independently in the absence of the Service Manager
Monitor and Coordinate transport arrangements for each facility.
Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
Act as first point of contact for incoming telephone enquiries.
Complete ad-hoc administration projects.
Update the internal scan management system with case relevant information and updates.
Assist the Service Manager and General Manager in daily duties.
About You:The Candidate:A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
Excellent written and verbal communication skills.
High level of attention to detail.
Proficient user of Word and Excel.
Display high levels of professionalism.
Hours & PayThis role is covering maternity, however there is a chance of a permanent contract for the right candidateMonday - Friday 9am-5pm / 30 mins lunch£25,000 annuallyPlease call 01709 541200 for more information or apply with your updated CV
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